IT Service Management, Meet Marketing!
IT service management is sometimes described as a customer-focused approach to making information technology available.
DetailsIT service management is sometimes described as a customer-focused approach to making information technology available.
DetailsAccording to certain industry analysts and software vendors, we are now midway between a stage 10 years ago when few applications used machine learning, and a stage 10 years into the future when apparently, most applications will function with it.
DetailsLabour-saving devices, robots, and automation – Weren’t they all supposed to improve the quality of life, by removing manual work and drudgery?
DetailsIf you thought virtual reality (VR) and augmented reality (AR) were just gimmicks for people with too much time on their hands, you could be in for a surprise.
DetailsSome IT security attacks start from the most innocent mobile apps and in ways that let cyber-criminals simply pick up confidential communications without having to hack into anything at all.
DetailsEver since marketing figured out that companies could do better by asking customers what they wanted, rather than just trying to tell them, businesses have moved massively to the notion of working backwards from the customer.
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