The unexpected can hit your business at any time, and when you least expect it. Business disruption can be caused by pandemic, fire, flood, cyclone, IT disruption, fraud, theft, and the list goes on … Having a sound business continuity plan will ensure that even after a potentially catastrophic incident, operational risks you face in delivering your products and services to your customers are minimised, your brand and reputation are protected and that you can keep the critical aspects of your business running.