The Comeback of the CMDB for IT Asset Management
Enough of the four-letter acronyms! CMDB, in case this had slipped your memory, stands for configuration management database.
Expanding ITIL to Cover the Whole DevOps Model
What do ITIL and DevOps have in common, you may ask – apart from the syllable “Ops”? So far these two items have had little overlap, but that may now start to change significantly.
Disaster Recovery – Sometimes the Devil Really is in the Details
Disaster recovery planners are often recommended to take a holistic view of their IT organisation. They should work to deal with potential outcomes, rather than possible causes. That certainly helps businesses to greater overall DR effectiveness and cost-efficiency. However, there’s no denying that a number of practical details must also be respected. Otherwise, the best-aligned […]