Social Media and Crisis Communications – Starting Out Right
In developed countries, statistics indicate that about half the population participates in social networks or online communities. The Internet is also the third most popular channel of communication used by people to gather information on emergencies, even if TV and radio remain the favourites. And to top it all, about two-thirds of people expect that […]
Hurricane Sandy and Business Continuity Plan Best Practice
The damage from Hurricane Sandy was front page news for some time, even if it will probably finish by fading from popular memory, as new tropical storms come and go. Yet because it hit the Northeast of the United States with its financial nerve centres, there was a particular impact on the operations of the […]
Preparing for Product Recall beyond Standard Reverse Logistics
Where product recall sits in relation to your overall business continuity planning will depend on the gravity of the recall. At one end of the scale, reverse logistics is simply part of distribution and shipping: when someone somewhere receives a defective or unwanted product, the supply chain has to be able to handle the flow […]
WorkCover Sticks and Business Continuity Carrots
One of the consequences of aiming for business continuity is the need to fit in with other programs and imperatives in an enterprise. In particular, employee safety is a requirement that must be met, although it opens the door simultaneously to opportunities for BC planning. Australian states such as New South Wales, Victoria and Queensland […]
Don’t Abdicate Your Disaster Recovery Just because your Employees are Doing It
In today’s world of cloud and BYOD (bring your own device) computing, disaster recovery sometimes almost seems to be organising itself. Employees can copy all sorts of data to mobile phones, tablets and personal web storage, including customer lists, proposal templates, financial spread-sheets and more. It would take at least a double disaster – for […]
How would You like a “Disaster Resilience” Plan?
Just when you thought you’d figured out DR, up pops a new concept – now it’s DR for “Disaster Resilience”, as well as for disaster recovery. Entities like the Australian Government and the Australian Emergency Management Institute are getting in on the act, so it might be good to know what’s going on and what […]