Business functions, systems or processes to be outsourced locally or internationally should comply with the organisation’s Business Continuity Management Policy and Outsourcing Policy. It is the responsibility of business owners, in conjunction with the sourcing department, to conduct adequate due diligence on the business recovery capability of the outsourced partner, however the relevant Business Continuity Managers need to ensure that all operational aspects of the functions outsourced are captured and reflected in the contractual documents.
Are your outsourced service and other third party providers are considered in your business impact analysis and business continuity strategy?