Critical Vendor Reviews are Part of Business Continuity Management Too

What goes on inside your enterprise is of prime importance for your business continuity management. However, so are the actions and attitudes of vendors on which you rely to run your business.  In the same way that you regularly check on BC processes and awareness inside, you should also conduct periodic investigations of key business […]

How Technology Smooths the Way for Business Continuity and Disaster Recovery

While good planning and processes are at the heart of business continuity and disaster recovery, technology can accelerate the benefits as well. We live in an age of cloud computing and smartphones. Both can be used to help an organisation get back on its feet after incidents, or simply ride them out without severe or […]

The Army as the Model for Business Communications

One of the biggest factors in helping people to get along and making businesses profitable is communication. Mobile phones in particular have become the symbol of this: depriving somebody of his or her mobile phone is today akin to torture, at work, at home or anywhere else. The trend continues too towards more advanced and […]

ITIL, ITSM, and the Way They Can Help Business Continuity

IT is at the heart of most business today. Whether it’s in marketing systems and CRM, design software applications, production line automation or finance and accounting, if the information technology being used breaks down, so do business operations. Conversely, when service from the IT department is defined in terms of the business objectives of the […]

How Not to Be a Victim of Your Own Data Centre

Nowadays, IT plays a vital role in supporting business functions for many organisations. They depend on their data centres to keep their activities going and to come up with new ideas about how to improve them. However a report by research company IDC (International Data Corporation, 2012) suggests that both business operations and innovation may […]

Making Virtualisation in IT an Advantage, not a Risk

The big selling point about virtualisation, at least in disaster recovery terms, is the power it gives to handle single points of IT failure. The idea is to distribute applications the right way over a number of servers; then if one physical machine crashes, another one should be available to ensure that applications can continue […]