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Tag Archives: Crisis Management

Where Does a Business Continuity Plan Fit with Emergencies, Contingencies and Disasters?

Business ContinuityBy opscentreMarch 15, 2018

The bigger an organisation gets, the more the plans multiply. There may be plans for dealing with contingencies, crises, disasters, emergencies, pandemics, risks and who knows what else, all in addition to your business continuity plan.

Risk Evaluation and the Science of Danger

Risk EvaluationBy opscentreJuly 5, 2016

Let’s be honest. Between ‘Risk Evaluation’ and ‘The Science of Danger’, the second name has more star quality.

Business Continuity Review

Our 2015 Business Continuity Review – Cloudy with Scattered Security Breaches

Business Continuity, Business Resilience, Cloud Computing, Disaster Recovery, Information SecurityBy opscentreFebruary 4, 2016

Information security, both in-cloud and on-premise, was somewhat higher profile during 2015. The top three threats for the year for cloud environments were (in decreasing order of importance) app attacks, suspicious activity, and brute force.

Putting Numbers on Levels of Importance in Crisis Management

Crisis ManagementBy opscentreJune 4, 2015

Now that management science has taught us how to quantify so many other things, crisis management is a good candidate for being awarded its own scale of seriousness too. The detail you put into such a scale will depend on how much crises afflict your enterprise. If you are battling a continual stream of problems,…

The Critical Importance of the Spokesperson in Crisis Management

Crisis ManagementBy opscentreMay 7, 2015

Try this simple test, made possible thanks to the ubiquity of the smartphone and its on-board camera. First, imagine a crisis that would put your organisation in a difficult posture with the public. A generally applicable example is breach of your confidential business data, including your customer records. Now take your smartphone and record a…

Crisis Management and the Growing Role of Social Media

Business ContinuityBy opscentreJune 10, 2014

Facebook and Twitter are already used to disseminate information about breakdowns and crises. Public service organisations have begun to use them to as part of their PR strategy for good crisis management.  Now there’s a move to use social networks, Twitter in particular, for communication in the opposite direction. In the UK, the London Fire…

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