Cloud Business Continuity Moving Towards Self-Healing Solutions

While cloud services have promised advantages of redundancy and resilience from the start, there is still the spectre of failure. Even the largest operators can be affected. Amazon’s EC2 (Elastic Compute Cloud) suffered breakdowns in 2011 because of a wrongly applied change of configuration, and again in 2012 owing to ‘historic’ thunderstorms in the neighbourhood…

Crisis Management and Social Network Resources

Customers are influenced by what they experience, but also by hearing about the experiences of others. In crowded, competitive markets, maintaining positive ‘brand capital’ with customers is an important part of business continuity. Although social networks often have a gradual effect on a company’s activities rather than an immediate one, crisis management is an exception.…

Spot Your BYOD Challenge for Business Continuity

BYOD, or ‘Bring Your Own Device’, is spreading through the business world. Initially a user-driven phenomenon, some organisations now even want to stop supplying computing devices to employees that have them anyway. But once computing and data for computing for the organisation are no longer controlled by the organisation, the question of business continuity comes…