Presented as the offspring of business continuity planning, emotional continuity management has been around for a few years now. The concept links emotional distress in the workplace with a negative impact on productivity, and conversely emotional wellbeing with a positive impact. People who feel good perform better. People who don’t fall apart emotionally when disaster…
In the best of all worlds, everyone in an organisation is convinced of the merits of business continuity planning, and works to make BC happen as it should. Idealism may be inspiring, but many BC managers feel they have more in common with lone voices in the wilderness, or Cassandra of mythical Greek fame, who…
Maximum tolerable outage means what it says – the longest time that an organisation can accept that a given service or facility is out of operation. Many enterprises and institutions go to great lengths to predict and calculate MTO, usually because of what’s at stake. Hospitals for example cannot accept IT outages that disrupt critical…
Ray Bradbury was the author of many works of science fiction and futurism. SF literature owes to him classics such as The Martian Chronicles, Something Wicked This Way Comes and Fahrenheit 451. Although monsters from outer space do not feature in the top ten risks that organisations must face, the title alone of Fahrenheit 451…
There’s something about the number seven that makes it a favourite choice for models of all sorts. They range from the layers of the standard network model (the OSI version at least) to telephone selling methodologies (depending on what you’re selling) and of course colours of the rainbow. Since 1956 and “Miller’s Law” in psychology,…
Necessity as they say is the mother of invention. Business continuity planning sometimes needs some outside-the-box invention, especially in the case where a major functional component of an organisation becomes unavailable. This has been the case for a museum (Le Museon Arlaten) in the south of France, founded in 1899 with the mission of conserving…