A while ago, we asked in this blog if World Backup Day was really a good idea. Our logic? If everybody focuses on one day in the year to get their backups right, then spends the other 364 days ignoring the issue, things won’t change for the better.
IT strategy – hmm, that sounds good! It suggests you know what you’re doing, and that those invoices from your IT suppliers correspond to something of value to the business.
IT servers, enterprise applications, data centres and cloud services might seem world away from other sectors traditionally attracting attention in terms of a ethical sourcing strategy.
Start humming the James Bond theme, now. Or perhaps not. Agents in IT asset management don’t quite have the glamour of 007.
The road to IT sourcing nirvana is full of potholes, not to mention the ravines on either side, should you stray from the straight and narrow.
Now and again, we hear rumblings about IT governance and how synergy must be developed between IT and the rest of the organisation to work in harmony as a “business partner”. The principles are praiseworthy.
According to some sources, only 10% of any business strategy plans are ever effectively implemented.
You’d be surprised at the emotional bonding that can go on between users and their IT hardware devices but there’s a difference between managing your asset appropriately and actually collecting a heap of junk hardware you’ll never use.
How do you measure your IT service success and failure? Performance numbers and metrics can be valuable, because they help you to improve, as well as to defend your IT service management against possible criticism.
Enough of the four-letter acronyms! CMDB, in case this had slipped your memory, stands for configuration management database.