How Technology Smooths the Way for Business Continuity and Disaster Recovery

While good planning and processes are at the heart of business continuity and disaster recovery, technology can accelerate the benefits as well. We live in an age of cloud computing and smartphones. Both can be used to help an organisation get back on its feet after incidents, or simply ride them out without severe or…

Organisations in Europe Are Making Risk Management a Priority

Research into leadership in risk management in Europe indicates that it is gradually becoming a board-level item and an integral part of organisational strategy. While banks for example have embedded it into their operations since their inception, in other sectors the importance of risk management has taken longer to come to the fore. Common categories…

Crisis Management and Social Network Resources

Customers are influenced by what they experience, but also by hearing about the experiences of others. In crowded, competitive markets, maintaining positive ‘brand capital’ with customers is an important part of business continuity. Although social networks often have a gradual effect on a company’s activities rather than an immediate one, crisis management is an exception.…

Small business crisis plans few and far between

New Zealand small and medium-sized firms are highly unprepared for a future crisis similar to the Christchurch earthquakes, a study has found. Massey University’s annual BusinesSMEasure canvassed 1000 companies across the country. It found only a small proportion of the firms surveyed had a formal continuity plan in place and fewer than 10 per cent…