Benchmarking and business continuity

Benchmarking business continuity means different things to different people, judging by the variety of information available. In one case, the standard by which comparisons are to be made is based on how many organisations (manufacturers and service providers) think their BC plan covers their supply chain risks. Opinions are subjective and no guarantee of results.…

Metrics, red flags and reality

Business continuity has its challenges and finding the right metrics is one of them. The difficulty is in accepting that metrics need to show there are problems or unsatisfactory performance, at least from time to time. It’s tempting to wish for an array of indicators that always show a positive result. The fact is that…