Hacking of the IT resources of small and medium businesses is on the increase. The age-old excuse of ‘We have nothing worth hacking’ is no longer valid, although this doesn’t always register with SMBs. Hackers see small businesses as targets of interest for several reasons. Firstly, SMBs are vulnerable. Their security is weak, because of…
The ‘new normal’ propounded by management gurus a few years back was that ‘change is the only constant’. Companies, said the gurus, must constantly change, innovate and reinvent themselves in order to remain competitive and successful. They applied their mantra to everything from marketing to manufacturing to supply chain – with varying results. Victories included…
What goes on inside your enterprise is of prime importance for your business continuity management. However, so are the actions and attitudes of vendors on which you rely to run your business. In the same way that you regularly check on BC processes and awareness inside, you should also conduct periodic investigations of key business…
While good planning and processes are at the heart of business continuity and disaster recovery, technology can accelerate the benefits as well. We live in an age of cloud computing and smartphones. Both can be used to help an organisation get back on its feet after incidents, or simply ride them out without severe or…
One of the biggest factors in helping people to get along and making businesses profitable is communication. Mobile phones in particular have become the symbol of this: depriving somebody of his or her mobile phone is today akin to torture, at work, at home or anywhere else. The trend continues too towards more advanced and…
IT is at the heart of most business today. Whether it’s in marketing systems and CRM, design software applications, production line automation or finance and accounting, if the information technology being used breaks down, so do business operations. Conversely, when service from the IT department is defined in terms of the business objectives of the…