Crisis Communications and When No News is Not Good News
No news is good news, or so the saying goes. But when equipment malfunctions and services are interrupted, no news can mean intense frustration for customers and end-users.
No news is good news, or so the saying goes. But when equipment malfunctions and services are interrupted, no news can mean intense frustration for customers and end-users.
Considered by some to be obsolescent, obsolete or virtually flat-lining, tape backup is still around. Even new hard drive technology and solid state storage cannot match the price point per terabyte stored. Now IBM and Fujifilm have pushed the envelope even further with new tape cartridge that can hold 154 terabytes of data. By comparison,…
When hospitals moved from film-based hardcopy systems to electronic images, they began to generate large amounts of data held on PACS – Picture Archiving and Communications Systems. Hospitals use various ‘modalities’ to scan patients, including Computer Tomography, Magnetic Resonance Imaging and Ultrasound systems. These modalities must regularly (and frequently) upload the scanned images to the…
If you look through the literature on disaster recovery, you’ll probably see that practical ideas, recommendations and methods abound – but that theory is in rather shorter supply. This makes sense in that all those IT systems and networks are running now – so if they break, you’ll want some good ‘cookbooks’ or ‘how-to’s’ for…
Business continuity often inspires a feeling of ‘disaster averted’. In other words, the perception is that spending money on business continuity is really an insurance policy, and as such brings no positive benefit, but helps to avoid negative outcomes.
As business shifts more and more to the Internet, enterprises find themselves increasingly driven to provide better access to their IT systems.