Risk management is one of those areas that are too often “somebody else’s responsibility”. Whether through lack of knowledge or indifference, it gets shunted off somewhere else and replaced with an approach of “it’ll be alright on the night”. Unfortunately, it frequently isn’t. Like business continuity or information security awareness, risk management should ideally be…
For many people, IT security is about keeping the bad guys out of the data centre by using firewalls to control external access and anti-malware programs to prevent hackers from infecting servers. That is only half the picture however. The threat that has also been growing comes from people already within the security perimeter of…
If you’re wondering how much risk management should become part of your organisation’s rulebook, you may already be looking around to see who else is doing it. Insurers and bankers are obvious examples, because their businesses are centred on risk calculation, whether in terms of setting insurance premiums or defining credit interest rates. Many insurers…
Now that management science has taught us how to quantify so many other things, crisis management is a good candidate for being awarded its own scale of seriousness too. The detail you put into such a scale will depend on how much crises afflict your enterprise. If you are battling a continual stream of problems,…
‘Agile’ is still a buzzword. That’s quite a feat in today’s high-speed business and technological environments, where concepts date so rapidly. The original ‘Manifesto for Agile Software Development’ appeared in 2001, some 14 years ago. Since then, the word and the concept it labels have been applied to different business areas, including marketing and supply…
Try this simple test, made possible thanks to the ubiquity of the smartphone and its on-board camera. First, imagine a crisis that would put your organisation in a difficult posture with the public. A generally applicable example is breach of your confidential business data, including your customer records. Now take your smartphone and record a…