Do more with less. Who hasn’t already heard that in business? And just because something – like disaster recovery planning and management – is vital to ensuring enterprise survival does not mean that you cannot leverage your investment to get more out of it.
It may sound strange to talk about “touchy-feely” stuff like user experience in the context of IT disaster recovery. After all, the priority is on getting systems up and running again within recovery time and recovery point objectives, rather than sitting around in focus groups discussing feelings and opinions.
IT service management changed a few years ago with the introduction of containers. They helped usher in the concept that a data centre was no longer a place with computers, but that the data centre itself was the computer.
Time is money, as they say, and it is also a key factor in IT disaster recovery. Take, for instance, the well-known recovery time objective or RTO, which defines how fast you should get back to normal operations after an IT incident.
Imagine taking your car to the garage for an urgent repair, only to be told that you’ll have to wait for week because the garage mechanics are off on a training course.
Military precision? Business descriptions? No fluff? All these qualifications have a bearing on a disaster recovery plan, but with certain conditions.