A well-paid, but heavy responsibility with a built-in ejector seat is one way of looking at the CISO position.
You’d be surprised at the emotional bonding that can go on between users and their IT hardware devices but there’s a difference between managing your asset appropriately and actually collecting a heap of junk hardware you’ll never use.
How do you measure your IT service success and failure? Performance numbers and metrics can be valuable, because they help you to improve, as well as to defend your IT service management against possible criticism.
Enough of the four-letter acronyms! CMDB, in case this had slipped your memory, stands for configuration management database.
IT risk management can be a risk all by itself. Although the principles sound straightforward, applying them incorrectly can lead to wasted effort, mistakes in risk postures, and failing to spot relevant risks or changes in those risks.
Don’t worry, all you IT people, you won’t lose your jobs because IT service management changes its name.