IT risk management is a common thread running through IT investments, IT security, IT disaster recovery, and business continuity.
- Business Continuity Management
- Disaster Recovery Planning
- Crisis Management
- Emergency Management Planning
- Pandemic Response Planning
- Risk Management
- Strategy Development
- Policy, Plan & Process Development
- Plan Testing and Exercising
- Maintenance, Governance & Compliance
- Outsourcing & Managed Services
- Training Services
- IT Security Management (ISMS)
- Digital Information Security Policy
- Security Review and Assessment
- Security Risk Management
- Vulnerability Identification & Testing
- Penetration Testing
- Network Traffic Analysis
- RPx Recovery Planner (BCM Software)
- MiRA Mobile Incident Response Application
- Solution Design & Implementation
- IT Service Management (ITIL/ITSM)
- IT Process & Policy Development
- IT Sourcing Strategy
- GovDC Migration Strategy
- Technology Refresh Strategy
- ITIL Audits
- Cloud Risk Assessment
- Technical User Training
How To Ensure Your Business Is 100% Safe
Your business is only as strong as its weakest link.
As an executive in any business, it is understandable that you want to ensure it is 100% safe, because your business is only as strong as its weakest link.
You know that if you have a disastrous incident it will cause irreversible damage to your company’s good name, your shareholders, board of directors and industry regulators. It will also cause severe legal ramifications. Sure, you can insure the physical assets of your business with an insurance policy, but it’s not the desks, chairs and IT infrastructure that keeps you in business, it’s your business processes and your staff.
There are strong commercial advantages to having a business continuity process in place, including boosting your brand perception, marketability and adherence to regulatory requirements.
We help you make sure that an incident won’t affect in your business by providing you with the industry skills, expertise and knowledge to ensure that your business goes beyond mere compliance to business continuity and recovery standards, through to a workable plan.
If ain’t broke, don’t fix it, as the saying goes. However, even unbroken IT installations must be fixed by patches, upgrades or redesigns to meet new business objectives. ITIL Problem Management Processes tackles the issue by taking a problem-solving and root cause approach.
This is a little like asking “how long is a piece of string”, except that in this case the string may already be a lot shorter than you imagined. Passwords are often the bane of the IT helpdesk.
Does talking about these items in the same breath seem incongruous to you? After all, IT service management is typically viewed as technology at the service of an enterprise and its end-users, helping productivity, rather than being linked directly with motivation.
So much of business is being scrutinized through the lens of uberisation that it would be an omission (and possibly a dangerous one) to neglect a quick squint at business continuity.
Sure, as a CIO or IT manager, you know what IT risk management is. It’s all about applying risk management principles to IT, including the adoption, ownership, operation and influence of IT within the larger context of the enterprise but in terms of risk management language, are these principles communicated properly across the organisation?
“It was good to work with you. There are very few true professional organisations such as yours, in this industry. I wish you all the best and I would indeed enjoy working with you again.”Peter Seymour, Head of Infrastructure Services – Fujitsu Australia
“With all due respect, I don’t see OpsCentre in the classic consultant mould. I see you far more as ‘hands-on implementation practitioners’, working closely with us to define and implement real solutions to meet our business strategies”Mark Hatton, Head of Delivery Management – Infrastructure Services, Telstra
“I’m glad to hear OpsCentre is doing so well. You deserve to as you guys were the most professional group I worked with during my time with ODPP.”Sam O’Brien, Manager – ISMS & BCP Programs, NSW Office of the Director of Public Prosecutions
“The knowledge you’ve amassed about our IT environment in such as short space of time is incredible. We have been trying to develop this same knowledge internally for years, and you have done so in just a matter of weeks”Wayne Ruckley, Executive Director IM&T (CIO), NSW Department of Justice
“Thanks as usual for all of your exceptional work. This is truly where it’s at”Julian Galliard, Manager – Risk and Compliance, Integral Energy